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Free Interactive Guide

The Roof Insurance Claim, Step by Step

Seven steps from storm to settled claim. Move through at your own pace — each step tells you exactly what to do and why.

Step 1 of 7

Document the damage immediately

The claim is won or lost on evidence, and evidence is strongest in the first hours. Photograph wide, then zoom: house sides, roof planes, yard debris exactly where it fell, dented gutters and siding, and every interior drip or stain. Your phone's timestamps matter.

Use the Storm Damage Checklist so nothing gets missed while adrenaline is high.

Educational guidance, not legal or insurance advice — your policy's terms govern. Castle Home Restorations documents damage and attends adjuster meetings for customers but is not a public adjuster.

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